How to be Great at Customer Support
The Power of Saying No (To Sugar)
Over the last couple of weeks, I’ve been avoiding sugar. Not just avoiding eating spoon-fulls of crystal sugar, but avoiding food and drink that contains sugar.
Being Busy, Distractions and Just One More Retweet
Thanks to the internet and the wild things our mobile devices can now do, we can connect with people anywhere, heck, even on the toilet, what used to be a sanctuary of quiet contemplation.
Planning Your Week
Our household recently picked up an interesting habit, one where people tell me they couldn’t do it, or they just don’t work that way.
Only The Simplest Tools
Over the past couple of years, there’s been a curious trend in the world of coffee. While espresso is still a thing of expensive machinery to get the most out of the bean, filter coffee has taken an interesting turn towards simplicity.